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February 15, 2002

 

Consumer Electronics Show Thrives in Uncertain Times

For the press, the Consumer Electronics Show in Las Vegas starts a day earlier than for other showgoers. While the exhibitors frantically bash the last few nails into their booths, the journalists attend a round of media events put on by some of the biggest companies in the show. This year, that meant that most of us arrived sometime on Sunday, January 6, to be ready for the press conferences on the 7th. The official show went from Tuesday, January 8 to Friday, January 11, the first time CES has ever been held entirely on weekdays.

One thing that many of my colleagues noted before the show opened was how empty the town seemed. Instead of casinos we had to elbow our way through, as in past years, there was lots of space to get around. And traffic on The Strip was positively civilized.

All of that gave rise to some speculation that CES would be a repeat of Comdex last November, where estimates of the reduction in attendance ranged from 50 to 70 percent. The more optimistic suggested that this show was a further two months removed from September 11, and people were gradually returning to the air. Even more optimistic, at least in public, were the show organizers -- The Consumer Electronics Association -- who confidently predicted a turnout of 110,000 people, about on a par with the past couple of years.

Seasoned Vegas hands know that to get a handle on such matters, you ask the cab drivers. In this case, although they uniformly condemned Comdex as a disaster, they generally figured this show would be okay.

In the end, they turned out to be right. According to figures released after the show, some 97,000 attendees roamed the aisles of the various show venues. That was down from last year and the year before, but on a par with 1999 -- not a bad number, considering the climate of apprehension.


The CEA's president and CEO Gary Shapiro with Bill Gates. Photo courtesy cesweb.org.

One reason is that, although the show includes exhibitors from all segments of the electronics industry -- some 1800 of them -- it has always been driven mostly by the home-entertainment electronics business. Bill Gates may make an annual opening address, but the main floor of the show is dominated by the likes of Panasonic, Sanyo and Sharp.

That predominance of audio and video companies had a strong effect on the success of the show because those were among the few electronics segments in the U.S. that did very well over the holiday season. Journalists covering the event develop a sixth sense for the mood of the show, and most agreed that this one was upbeat.

Still, things got off to a slow start for some companies, even in the A/V business, because of the physical changes in the show. The Las Vegas Convention Center has almost doubled in size since the 2001 show, and the home-theater companies, who had exhibited in the Hilton next door for years, were summarily assigned to one of the new halls, where their customers had some trouble finding them, at least at the beginning of the show. Many exhibitors had had the same locations for years, and their visitors could find them easily; now they had to search.

Likewise the IT, communications and games companies, many of which had exhibited in the Sands Convention Center across town, now found themselves in the cavernous new hall.

200202_cesfloor.jpg (37578 bytes)
Photo courtesy cesweb.org.

By the second day of the show, the traffic flow had reached these new areas and the concerned exhibitors cheered up. For dealers and other show attendees, the consolidation of most of the show in one place made getting around much easier, and it was much more likely that all their suppliers and potential suppliers were in the same building.

Maybe it was not surprising, though, that there were no big technological breakthroughs -- on the scale of the introduction of DVD, say -- given the industry caution after the dot-com blowup and the economic downturn. Certainly there were lots of new products, and new combinations of, but it was really a show about evolution, not revolution.

Most of all, as it turned out, it was about reassurance. Showgoers came away with a feeling that things are picking up and that the good times will return sooner rather than later.

The evolution of a consumer electronics institution

As the aircraft approached McCarran International Airport early last month, I realized that I had been making this trek for 25 years. In 1978, the first Winter Consumer Electronics Show was held in Las Vegas, and it has been an annual event ever since.

In fact, the show is even older than that. For some 25 years -- until 1994 -- the "real" CES was held in June at Chicago’s McCormick Place on the Lake Michigan waterfront. Not long after the show moved there from New York, the organizers launched a more modest winter version. That was held not in the cavernous McCormick but in the basement exhibit area of the Conrad Hilton Hotel.

It never amounted to much. In those days the cutting edge of technology was audio -- not even audio/video yet -- and the hi-fi companies stayed away from the winter show in droves. As a consequence, most of the exhibitors were hawking calculators, phones and the like.

I attended that show for some five years running, but by the end I was catching a flight to Chicago in the morning, spending a couple of hours at the show and then flying home later the same day, sometimes in time for dinner. The only reason I put myself through this is that there were invariably one or two items of interest, hidden amidst the hokey merchandise, so I couldn’t afford to miss the event entirely.

In the months leading up to the 1977 version, show management announced that would be the last winter show. During my flying visit, however, they recanted and announced that there would, in fact, be a 1978 show, but that it would be held in Las Vegas.

That first western show was not particularly auspicious. The Convention Center was only a fraction of its current size, and even then one end of the exhibit hall was curtained off because of the small number of exhibitors.

A surreal aspect of that show was that the Center’s lobby opened directly on a circular arena with a basketball court in the middle, and at least one game was played during the show.

The Vegas show took some time to develop, mainly because the audio companies were fond of the Chicago event and took some time to warm to the new venue. But as other electronics segments became involved, Vegas’s star rose. Perhaps more than anything, however, was that chains and department stores became a greater and greater part of the retail mix, and June was just too late for them. Sometime in the mid-1980s, Vegas became the main show.

The summer show lasted until 1994. The final one was very reminiscent of the first Vegas effort because, by then, it could fill only part of one of McCormick’s several halls, the other portion being curtained off.

But CES, wherever it has been held, has always been a place you could go to see all the toys. More important, however, has been its role as a barometer of the attitudes and mood of the industry.

...Ian G. Masters
ian@mastersonaudio.com


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